FAQ
Find quick answers to the most common questions about FutShirt. If you still need help, contact our support team anytime.
How long does shipping take?
Orders are processed within 1–7 business days. After dispatch, estimated delivery is 7–20 business days in Europe, 10–25 business days in the United States, Canada, Australia and New Zealand, and 10–30 business days elsewhere. See our Shipping & Delivery Policy for details.
Do you offer free shipping?
Yes — FutShirt offers free worldwide shipping on all orders.
How can I track my order?
Once your order has been shipped, you will receive a tracking number by email. You can also track your order anytime on our Track Your Order page.
What if my tracking is not updating?
Tracking information may take 2–5 business days to update after shipment. During high-demand periods or international transit, updates may take longer.
Are your jerseys good quality?
Yes. FutShirt focuses on high-quality football apparel made with premium fabrics, modern comfort, accurate detailing, and durable finishing for everyday wear.
Can I personalize my jersey?
Yes — you can add a name and number to most models. If personalization is available, the option will appear directly on the product page before checkout.
How do I choose the right size?
We recommend checking the size chart available on each product page. If you prefer a looser fit, we suggest choosing one size up.
Can I change or cancel my order?
If your order has not yet been processed, we may be able to change or cancel it. Please contact FutShirt support as soon as possible after placing your order.
What if I receive the wrong item or there is an issue?
If you receive the wrong item or notice any issue with your order, please contact us with your order number, name, and clear photos of the product.
What payment methods do you accept?
We accept major credit and debit cards, along with other secure payment methods available at checkout.
How can I contact support?
You can contact FutShirt support anytime by email at support.futshirt@gmail.com.